Event Venue and Description: 2nd Floor, 11 Broad Street West, Sheffield, S1 2BQ

This workshop is aimed at businesses that sell to other businesses (as opposed to consumers) and is ideal for anyone wanting to learn how to approach prospects and gain new business using the phone. It looks at why so many of us are nervous of using the phone, dispels some of the myths and fears associated with cold calling and gives advice and tips on all aspects of running a successful telephone campaign.

The session culminates with the presenter making live cold calls to prospects, which delegates listen to via headsets, with analysis and discussion of the outcomes.