Event Venue and Description – Webinar

Aimed at customer-facing businesses such as those in retail and hospitality, this free workshop, hosted by Launchpad Barnsley, Barnsley Council and delivered by Insight with Passion, will help businesses to better understand the needs of consumers to enable them to deliver an excellent level of customer service.

The session will provide businesses with the latest consumer trends and insights behind delivering excellent customer service on and offline, using data to understand your customers, the importance of personalisation, consistency and communication and why building loyalty is essential. The workshop will also serve as a welcome boost of positivity and inspiration.

For further information and details of how to register, please follow the link provided.