BT names Doncaster for share in 500 new jobs

Doncaster is to be the home of some of 500 new customer service jobs being created within BT.

It’s one of four locations named by the company to receive jobs over and above its commitment to create 1,000 jobs across the UK and Ireland before the end of next March.

The vast majority of the roles will be frontline positions in customer care for BT Consumer. The biggest beneficiaries will be the contact centres in Swansea, Warrington, Doncaster and Accrington. Other new jobs will be across the UK and Ireland.

The company will also be offering current Manpower agency staff the chance to convert their role into a permanent job working directly for BT.

And BT’s existing employees can earn a £500 bonus under a ‘Refer a Friend’ scheme if their pal’s application is successful and they complete the first six months in role.

Libby Barr, MD of customer care at BT Consumer, said: “We are proud to be creating these new jobs in the UK and Ireland. BT is completely changing the way we serve our customers in order to boost our service levels.

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