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Propolis Professional Services Limited

Overview

Propolis Professional Services is a team of consultants with signficant hands on operational experience from both the service and manufacturing worlds, with expertise in end to end customer experience, combined with continual improvements in both office and factory situations.

This gives the company a breadth of experience to draw on for bespoke courses, particularly relating to customer journey, customer service and process improvement. Any course will be written with the purchasing organisation in mind to fit with their culture, systems and needs.

Services Provided
  • Customer Service Training
  • Customer Journey
  • Complaints Management
  • Complaints Process
  • Process Improvement
  • Lean Manufacturing
  • Finance for Non-Finance
  • Strategy
  • Business Improvement
Provider Selections
Delivery Type
  • Blended Learning
  • Centre-Based Learning
  • Coaching and Mentoring
  • Masterclass
  • Mentoring
  • Short Course
Provision Type
  • Bespoke
Qualification
Topic
  • Leadership & Management
  • Quality Standards
  • Sales & Marketing
  • Systems & Processes
Status