Call an advisor: 03330 00 00 39
Call an advisor: 03330 00 00 39
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Thursday 17th November

Public Sector Scorecard Masterclass: Managing Performance without the Blame

Event Venue and Description: Sheffield Hallam University – City Campus, Howard Street, Sheffield, S1 1WB

This interactive masterclass will give you considerable insight into performance management in the public and third sectors based on a culture of innovation and learning, rather than a top-down blame culture. It will enable you to use strategy mapping, the Balanced Scorecard and the Public Sector Scorecard. The latter is an integrated strategy mapping, service improvement and performance management framework for the public and third sectors, which has been used in Canada, Chile, and South Africa, as well as in Europe. Its outcome focus has proved particularly useful in working across organisational boundaries in health and public services.

For booking and further information, please visit the website link provided.