Call an advisor: 03330 00 00 39
Call an advisor: 03330 00 00 39
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Wednesday 7th September

Effective Telephone Techniques

Event Venue and Description: Sheffield Chamber, Albion House, Savile Street, Sheffied, S4 7UD

This full day course will teach delegates to present the right image for their organisation through effective communication and customer care. It will demonstrate how to build rapport through appropriate tone and verbal image creation, and how to handle complaints or difficult people successfully.

For booking and further information, please visit the website link provided.