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Tuesday 12th May

Developing and Protecting Key Customers

Event Venue and Description – Webinar

**This webinar is hosted by the D2N2 Growth Hub, East Midlands Chamber and part-funded by the European Regional Development Fund**

There is a skill and an art to position yourself to win, protect and grow those key clients that offer your business the greatest potential.

This webinar is about identifying the key players in all such clients, and having an effective and successful sales strategy to secure business for the long-term

The following areas will be covered:

  • Identifying the key customers which offer the greatest potential
  • Selling to and managing multiple decision makers/ influencers.
  • Analysing customer performance and creating a key customer plan
  • Managing the customer to pull them closer to you, and further from your competition
  • Dealing with challenges and threats to the customer relationship

For further information and details of how to register, please follow the link provided.