The Confidence and Assertiveness Workshop
Event Venue and Description: Sheffield Chamber, Albion House, Savile Street, Sheffied, S4 7UD
On this course delegates will learn how to present themselves assertively and with confidence whilst demonstrating a professional image of their organisation through effective communication and adopting a resourceful mental state. It will show how to build rapport through the appropriate use of tone and body language, and how to manage complaints or difficult situations successfully. Essentially, this is a course that will ensure delegates understand how their behaviour affects other members of the team, creates a good impression of the business and builds lasting relationships with new clients.
For booking and further information, please visit the website link provided.