Building a Strong Customer Base
***Please note, this workshop is hosted by Barnsley Launchpad who supports start-ups & new businesses within the Sheffield City Region area (Barnsley, Rotherham, Doncaster, Sheffield). You need to live within Sheffield City Region to book a place on this workshop. ***
When you first launch your business, you’ll focus on gaining as many customers as you can (customer acquisition). Once you’ll get the ball rolling, it’s important to retain customers (customer retention) and build a strong customer base. We’ll explore how to make the most of your existing customers to promote your business, gain valuable marketing insight and strengthen your brand.
> Marketing techniques for customer retention
> Facilitating and encouraging customer reviews and referrals
> Intro to Mail Chimp e-comms as a method to retain customers
This will be an online interactive session. Joining instructions will be sent to you via email at least an hour before the session starts.
This session has been organised by the Barnsley Launchpad team. We provide free business support to new start ups & businesses with under 10 employees (FTE), who are in the Sheffield City Region area. If you would like to access additional business support or find out more please fill out an online enquiry on our website: https://www.enterprisingbarnsley.co.uk/start-up/