Call an advisor: 03330 00 00 39
Call an advisor: 03330 00 00 39
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Wednesday 26th April

Building a Strong Customer Base

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About The Event

***Please note, this workshop is hosted by Barnsley Launchpad who supports start-ups & new businesses within the Sheffield City Region area (Barnsley, Rotherham, Doncaster, Sheffield). You need to live within Sheffield City Region to book a place on this workshop. ***

When you first launch your business, you’ll focus on gaining as many customers as you can (customer acquisition). Once you’ll get the ball rolling, it’s important to retain customers (customer retention) and build a strong customer base. We’ll explore how to make the most of your existing customers to promote your business, gain valuable marketing insight and strengthen your brand.

> Marketing techniques for customer retention

> Facilitating and encouraging customer reviews and referrals

> Intro to Mail Chimp e-comms as a method to retain customers